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We recently updated the following

Data, Research,  Reports, Discussion Slides, Proceedings, Interviews and Opinions

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Shinhan Bank’s full service biometric-enabled digital kiosks to takeover role of its branches
Date: Sep 23, 2016   |   Author: Neeti Aggarwal | Research Note
Shinhan Bank has launched Korea’s first full service biometric-enabled and unmanned smart digital kiosks that allow customers to do financial transactions through real-time video interaction without the need to visit a physical branch.
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Can the digital payment wave weaken Mastercard's empire?
Date: Sep 22, 2016   |   Author: Research | Research Note
The incumbent outlines its response to an increasingly fragmenting payments landscape offering to support old and new customers alike by helping them de-risk major technology investments with the provision of a gateway service.
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Asia Commercial Bank improves workplace collaboration and productivity by utilising private cloud
Date: Sep 21, 2016   |   Author: Neeti Aggarwal | Case Study
Asia Commercial Bank has been actively exploring cloud-based technologies to improve system efficiency and foster better communication and collaboration among its staff.
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Bank of Ayudhya improves customer experience through branch automation
Date: Sep 19, 2016   |   Author: Gaurav Malik | Case Study
Bank of Ayudhya recently embarked on a multi-year strategic business transformation initiative, including a branch improvement project, which aims to simplify processes and reduce system errors.
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Interview Transcript: “We try to think like our customers”
Date: Sep 15, 2016   |   Author: The Banking Conversation | Interviews
Tran Hung Huy, chairman of Asia Commercial Bank, shares his plans to further boost the bank's market competitiveness and how it is developing a customer-focused business.