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Our researches and analysis on Analysis

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Mystery shopping becomes an important supervisory tool in retail banking
Date: Apr 18, 2017   |   Author: Janine Marie Crisanto | News Analysis
Rapid developments and increasing competition in the retail banking landscape require greater need for closer supervision and monitoring from industry regulators to protect the rights of the consumers.
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More banks are investing in new technologies to improve customer experience
Date: Apr 10, 2017   |   Author: Neeti Aggarwal | Analysis
2016 saw a rapid progress in disruptive technologies bringing a paradigm shift in the thought process of institutions towards technology adoption and transformation. What will be the top technology priorities and trends in the banking industry in 2017?
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The taming of the Chinese insurance industry
Date: Apr 07, 2017   |   Author: Research | News Analysis
China’s insurance industry is undergoing transformation as the authorities try to reign in the speculative practices of some players.
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Relooking the transaction banking value proposition
Date: Nov 30, 2016   |   Author: Foo Boon Ping | News Analysis
The combination of slowing global economic growth, record low interest rates, increasing costs of regulatory compliance, and pace of financial disruption that demands greater investments is making many transaction banks relook their business propositions and operating models.
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Singles' Day breaks sales record but shows its weakest growth yet
Date: Nov 23, 2016   |   Author: Janine Marie Crisanto | News Analysis
Alibaba's Singles' Day has surpassed global records for e-commerce sales, taking a total of $17.8 billion this year. However, there are concerns whether the one-day event held every 11th November can sustain its large growth in the coming years.
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Cross-selling scandal at Wells Fargo is overhyped
Date: Oct 23, 2016   |   Author: Research | News Analysis
Wells Fargo is under scrutiny for unauthorised cross-selling and the creation of fake accounts. But was the controversy overblown?
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Broad brush or targeted digital marketing: How much is too much?
Date: Sep 29, 2016   |   Author: Research | News Analysis
P&G’s decision to complement targeted segmented marketing through social media with more broad-based tactics will come as no surprise for banks.
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The merger of equals: What’s next for UAE banks?
Date: Aug 02, 2016   |   Author: Amandeep Ahuja | News Analysis
The boards of directors of National Bank of Abu Dhabi (NBAD) and First Gulf Bank (FGB) have approved a proposed merger of the banks, which will create the largest bank in the Middle East and North Africa region.