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Data, Research Notes, Reports, Discussion Slides, Proceedings Reports and Comments
An unrelenting lack of normality
The annual Asian Banker 500 largest banks ranking does not only measure and track the numerical changes in asset size but also the fundamental transformation of these institutions as they confront an unprecedented level of disruption on various fronts; regulation, technology, competition and customer.
CIMB tests acceptance of chatbots in Malaysia
Inspired by social media and messaging platforms, CIMB Bank launched a chat-based virtual assistant targeted to facilitate a conversation-based and personalised banking experience through an app.
Are Thai banks prepared for the next phase in digital competition?
The last four years have been considered the worst for Thai banks in retail banking. Despite a meagre income and loan growth, banks have been working hard to improve operating efficiencies, re-balance portfolios, and build digital platforms to support the country’s next phase in e-payments, internet financing and micro lending.
Recent Press Releases and News