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Building a personalised and continuous customer engagement via social media
The comprehensive 21-page Asian Banker Research report (including eight charts and 10 best practice bank case studies) on building a successful social media presence can be downloaded at the bottom of this article.
Date: Aug 29, 2011
, Internet Banking
, Mobile Banking
, Retail Banking
, Technology & Operations
Keywords: Complaint Management
, Online Marketing
, Social Media Analytics
, Gen Y
, Viral Media
Executing a competitive Internet banking proposition
Identification of strongest revenue sources is part of a comprehensive 20-page Asian Banker Research Internet banking report (including 15 charts & diagrams) on executing a competitive Internet banking proposition.