- A year of high impact digital transformation projects for CIMB Malaysia
- Putting customer experience first via the launch of an InstaApproval platform
- Reducing operational overheads through region’s first conversational banking application
Dubai, March 21st, 2019 - CIMB Malaysia was awarded Best Retail and Best Digital Bank at The Asian Banker International Excellence in Retail Financial Awards 2019. The awards ceremony was held in conjunction withThe Excellence in Retail Financial Services Convention 2019at Conrad Dubai, U.A.E on March 21st, 2019.
In the picture: John Holder, Chief Technologist, Realities Centre; Members of the International Advisory Council of Excellence in Retail Financial Services Awards Programme; Wilson Chia and Richard Hartung;Spiros Margaris, Founder, Margaris Ventures;Samir Gupta, Chief Executive Officer, Group Consumer Bankingand team, CIMB, Malaysia
A year of high impact digital transformation projects for CIMB Malaysia
Embarking on a journey of ‘many firsts’ which started with going paperless on more traditional loan products based on credit cards and personal financing, CIMB Malaysia has metamorphosised as a consumer bank to map their customers’ own digital journey. It launched CIMB 1-Minute Home & Auto Financing InstaApproval, a fully digital platform which approves auto financing & mortgage financing within one-minute as opposed to a standard one-day approval time. Its CASA opening On-The-Go (OTG) service enabled opening digital accounts at various touchpoints like branches, roadshows or direct sales, reducing acc...
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- A year of high impact digital transformation projects for CIMB Malaysia
- Putting customer experience first via the launch of an InstaApproval platform
- Reducing operational overheads through region’s first conversational banking application
Dubai, March 21st, 2019 - CIMB Malaysia was awarded Best Retail and Best Digital Bank at The Asian Banker International Excellence in Retail Financial Awards 2019. The awards ceremony was held in conjunction withThe Excellence in Retail Financial Services Convention 2019at Conrad Dubai, U.A.E on March 21st, 2019.
In the picture: John Holder, Chief Technologist, Realities Centre; Members of the International Advisory Council of Excellence in Retail Financial Services Awards Programme; Wilson Chia and Richard Hartung;Spiros Margaris, Founder, Margaris Ventures;Samir Gupta, Chief Executive Officer, Group Consumer Bankingand team, CIMB, Malaysia
A year of high impact digital transformation projects for CIMB Malaysia
Embarking on a journey of ‘many firsts’ which started with going paperless on more traditional loan products based on credit cards and personal financing, CIMB Malaysia has metamorphosised as a consumer bank to map their customers’ own digital journey. It launched CIMB 1-Minute Home & Auto Financing InstaApproval, a fully digital platform which approves auto financing & mortgage financing within one-minute as opposed to a standard one-day approval time. Its CASA opening On-The-Go (OTG) service enabled opening digital accounts at various touchpoints like branches, roadshows or direct sales, reducing acc...
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