April 18, 2019 | The Asian Banker
- Bank of China(Hong Kong) remained at the leading edge of fintech innovation
- The bank continued to enhance customer experiences in financial inclusion
- The bank integrated the cross-border system to strength regional management capacity
Dubai, March 21st, 2019 - Bank of China (Hong Kong) was awarded the Best Retail Bank in Hong Kong for 2019 at The Asian Banker International Excellence in Retail Financial Awards 2019. The awards ceremony was held in conjunction withThe Excellence in Retail Financial Services Convention 2019at Conrad Dubai, U.A.E on March 21st 2019.
Standing from left:John Holder, Chief Technologist, Realities Centre London;Wilson Chia, Member, Excellence in Retail Financial Services Advisory Council; Representatives from BOCHK; Spiros Margaris, Founder, Margaris Venture; Richard Hartung, International Resource Director, The Asian Banker
Bank of China(Hong Kong) remained at the leading edge of fintech innovation
BOCHK introduced finger vein authentication services in all branches and on all ATMs, making authentication for robust and more convenient for customers than ever before. It also launched a new intelligent mobile banking platform that supports biometric and uses mobile token technology to simplify authentication process. Also, the bank launched “Easy Chat” artificial intelligence chatbot service. It also pioneered new insurance sales platforms with the AlongPro Critical Illness Plan product on the WeChat Pay HK and AlipayHK electronic payment platforms. Meanwhile, the bank continues to develop big data platform, enhancing insight analysis on individual customers an...
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