April 08, 2019 | The Asian Banker
- ICICI Bank’s iMobile offers an integrated and seamless experience with a wide variety of services
- The application leverages on software robotics and voice assistant services to improve customer experience
- The application allows customers to receive short term digital credit by utilizing Big Data
Dubai, March 21st, 2019 - ICICI Bank was awarded Best Mobile Initiative, Application or Programme at The Asian Banker International Excellence in Retail Financial Awards 2019. The awards ceremony was held in conjunction withThe Excellence in Retail Financial Services Convention 2019at Conrad Dubai, U.A.E on March 21st, 2019.
In the picture: John Holder, Chief Technologist, Realities Centre; Richard Hartung, Member of the International Advisory Council; Girish Sehgal, Head of Wealth Management andVikash Sharma, General Manager and Regional Head – Middle East & Africa, ICICI Bank
ICICI Bank’s iMobile offers an integrated and seamless experience with a wide variety of services
iMobile has enabled ICICI Bank to achieve about 60% of its digital sales through mobile, and a 5% increase in average monthly financial transactions since the application’s relaunch.iMobile offers a variety of digital personal loans and a host of other services, such as consolidated statement of transactions, graphical representation of spending patterns, suggestions for future transactions, and the ability to track deliverables and service requests. The application also displays transactions across all savings accounts and credit car...
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