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Articles and opinions by Faith Masekesa

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Customer-centric mobile technologies continue to reshape Sub-Saharan Africa’s payments industry
Date: Oct 28, 2019   |   Author: Faith Masekesa | Research Note
Africa’s payments services architecture is rapidly evolving in response to changing technology and customer expectation. While non-banks such as mobile network operators (MNOs) are the key drivers of disruptive payments technologies in Africa, traditional banks are also creatively developing and integrating disruptive technologies to address the continent’s payment challenges and most importantly meet customer expectations.