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Articles and opinions by Neeti Aggarwal

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Blockchain - Moving from hype to reality
Date: Apr 21, 2017   |   Author: Neeti Aggarwal | Research Note
Investments and interest in distributed ledger technology have been rising rapidly as new use cases emerge to harness its potential. The technology is nonetheless still at an early stage with many hurdles to cross, possibly five to seven years away from mainstream adoption.
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More banks are investing in new technologies to improve customer experience
Date: Apr 10, 2017   |   Author: Neeti Aggarwal | Analysis
2016 saw a rapid progress in disruptive technologies bringing a paradigm shift in the thought process of institutions towards technology adoption and transformation. What will be the top technology priorities and trends in the banking industry in 2017?
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Building a comprehensive cyber security framework for the digital era
Date: Oct 27, 2016   |   Author: Neeti Aggarwal | Co-published
As the financial services industry embraces digital transformation, it faces new cyber security challenges that require banks to adopt a holistic cyber security framework.
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Shinhan Bank’s full service biometric-enabled digital kiosks to takeover role of its branches
Date: Sep 23, 2016   |   Author: Neeti Aggarwal | Research Note
Shinhan Bank has launched Korea’s first full service biometric-enabled and unmanned smart digital kiosks that allow customers to do financial transactions through real-time video interaction without the need to visit a physical branch.
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Multi-layered solutions needed for a complete defence against cyber fraud
Date: Dec 01, 2015   |   Author: Neeti Aggarwal | Research Note
Banks scale up security measures with preemptive action such as customer education, use of data analytics and biometrics in a bid to prevent cyber crime.