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Articles and opinions by Richard Hartung

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FIs forge pathways for financial innovation and inclusion
Date: Jan 16, 2020   |   Author: Richard Hartung | Research Report
Financial industry leaders provide insights on how they are improving access to financial services around the world
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Banks turn to cloud-based verticals as they transition to new technologies
Date: Jan 07, 2020   |   Author: Richard Hartung | Research Analysis
Banks face a multitude of challenges as they strive to transform digitally and move towards agile cloud-based solutions. To succeed, they’ll need to develop new strategies and approach their business differently.
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Swift gpi cross-border payments go instant
Date: Sep 17, 2019   |   Author: Richard Hartung | Current Account
Consumers today demand instant services and results, prompting banks to find solutions that will address those needs. With the help of the global payments innovation (gpi), banks can now provide consumers with faster payments
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Alternative financing offers critical new funding to SMEs and startups
Date: Aug 23, 2019   |   Author: Richard Hartung | Research Note
Better returns in the alternative finance sector and an increase in transparency attracts more non-institutional investments particularly in online platform lending
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Banks compete for customer trust and mandate
Date: Jul 12, 2019   |   Author: Richard Hartung | Research Report
Insights from this year’s International Heads of Retail Annual Dialogue, held in Dubai in March 2019 and attended by heads of retail banking from the Middle East, Asia Pacific and West Africa, reveal that banks are close to an inflection point which could see them lose their customer mandate altogether.
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Westpac's Duncan: “We need to welcome partnerships to drive innovation”
Date: Jun 18, 2019   |   Author: Richard Hartung | Interview
Westpac chief development officer Macgregor Duncan spoke about the importance of partnerships in driving innovation
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Standard Chartered Bank looks to sustainable investments for competitive edge advantage
Date: Apr 15, 2019   |   Author: Richard Hartung | Current Account
While the focus on sustainable investing enables deeper engagement with clients, it also requires a very different conversation and the bank has had to need to train its relationship managers.
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New players, new practices and new technologies in an evolving payments landscape
Date: Apr 15, 2019   |   Author: Richard Hartung | Research Note
Several key themes emerged amidst the many discussions by global leaders in payments, including QR code, blockchain, credit card schemes, fintech and data consolidation