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Our researches and analysis on Innovation

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"Regulators have ‘upped their game’ in ways that would have been considered…

Serdar Güner, director of supervision at the Dubai Financial Services Authority, in a speech during The Future of Finance, Middle East and Africa 2017, discussed how the regulator is facilitating innovation amidst the changes happening…

     
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The five superpowers of data

Paul Cobban, chief operating officer, technology and operations at DBS Bank, describes the technologies that are making a big impact to the financial services industry.

     
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How robots are changing the face of banking

Robotics, enabled by artificial intelligence and machine learning, is proving to be a game changer that can bring unique operational efficiencies to the financial services industry.

     
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The rise of APIs in retail banking

Financial institutions are starting to use APIs to create important linkages between their products and services and their customers and important third party value providers. Early movers to stand to gain mindshare of both customers and…

     
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The two market models of fintech revolution

Having recently spent time with some 40 Vietnamese bankers at a fintech workshop as part of "The Future of Finance Vietnam, 2017" by The Asian Banker, David Gyori discusses the differences that he sees between bankers from the West and…

     
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Enabling seamless customer experience through digital transformation of channels

Shashank Luthra, director of digital transformation, and James Cronk, director of financial services of Cisco, discuss how banks can evolve their customer service with digital enablement to create a seamless omni-channel experience.

     
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Innovation the “regulatory sandbox” way

Andra Sonea, lead solutions architect with the Innovation & Digital Analytics Lab at Lloyds Banking Group in London, maintains that an industry that enables competition and economic development does not need a “sandbox intervention.” Competition…

     
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Krung Thai Bank: From government to private deposits

State enterprises form one of the largest customer segments of Krung Thai Bank. But this does not confine the bank, as it enters the nongovernment retail deposit market driven by a mix of competitive pricing and products, process innovation,…