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Our researches and analysis on Payments

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Memoirs of a Citibank technology warrior - The global cards project (Part 2…

There is much to learn from Ajit Kanagasundram, former managing director, technology, Asia Pacific at Citibank, who built the bank's global card processing capability from Singapore. This four-part series will reveal his insights into the…

     
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Memoirs of a Citibank technology warrior - How the bank built the CORE (Part…

There is much to learn from Ajit Kanagasundram, former managing director, technology, Asia Pacific at Citibank, who built the bank's global card processing capability from Singapore. This four-part series will reveal his insights into the…

     
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The bubble generation manifesto

Vladislav Solodkiy, managing partner at Life.SREDA, a Singapore-based financial technology (fintech) venture capital firm, sheds light on what makes up “The Bubble Generation” and how it can unite and affect the world of cryptocurrencies.

     
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Alibaba’s Singles' Day records $25 billion in sales with “New Retail” strategy

With an increased focus on customer engagement and omnichannel experience, Alibaba integrated its ”New Retail” strategy to blur the boundaries between offline and online shopping.

     
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Banks explore and experiment with new technologies in building for the future

This year, SIBOS focused the industry's attention on the future of banking and the various technologies and new players paving the way for efficiency, transparency and better customer experience. As institutions relook at their business…

     
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Hanfor’s Han: “Without the ability to manage your people, you can’t outrun your…

Xueyuan Han, chairman of Hanfor Holdings, shares how the company started its core businesses, the products and services it offers, and the role that financial technology plays in transforming the organisation.

     
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Continuous focus on technology investment, operational excellence and customer…

With the entry of financial technology disruptors, banks in Asia Pacific are putting greater focus on technology and operational excellence to enhance customer service and the overall transaction banking experience.

     
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Tencent’s Lai: “We build new applications to cure the ‘pain points’ of users”

Jim Lai, head of Tencent Financial Technology Department, shares how the company became one of China’s top financial services providers and how a customer-centric internal culture resulted in effective and cost-efficient products.