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Our researches and analysis on Banks We Like

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How a fintech outgrew banks in the mobile wallet market in Vietnam

MoMo grew into the largest mobile wallet provider in Vietnam by offering a better user experience and forging early partnerships with incumbent players.

     
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Emirates NBD: New mobile services enhance customer ease and experience

Emirates NBD’s efforts towards digitisation have enabled customers to bank with more ease through new account propositions. From Shake n’ Save to Fitness and other new mobile based applications, the bank is putting itself at the forefront…

     
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DBS – Preparing for a digital future

DBS Group’s retail and wealth business has been accelerating income generation since 2013. However, the bank continues to face an uphill struggle with some of its overseas retail markets.

     
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Jibun Bank thrives without a branch network

Bank of Tokyo-Mitsubishi UFJ and local telco, KDDI, joined forces to create Jibun Bank, a mobile-only bank that has become the largest and most profitable mobile bank in Japan.

     
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Maybank, Malaysia: In search of efficiency

In an atmosphere of intense competition, sputtering economy, and ambitious regional expansion, Maybank is banking on a strategy to improve efficiency across the organisation.

     
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Striving for enhanced customer service and customer satisfaction

Bank Muscat’s new phone banking platform with enhanced functionalities and customer recognition has brought about better customer service and satisfaction. The project won the award for “Best Self Service Banking Project in the Middle East”…

     
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Calm before the storm

Banks across the region continued to grow in 2014 but with headwinds in the horizon, conditions are expected to worsen

     
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Banking sector in good condition

Despite considerable variations within the Middle East and Africa, the banking sector as a whole achieved good financial performance in 2014