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Our researches and analysis on Retail Banking

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The way forward for collaborating with non-banks

With over 53 million unbanked still transacting in cash, Egyptian banks are looking to target this potentially lucrative market through mobile or prepaid cards but uptake has been slow

     
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Retail payment trends in Asia Pacific

New payment options in the market are creating new opportunities, making competition fiercer, and reducing the use of cash and cheques.

     
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Retail banking in the United Arab Emirates: Evolving and already competitive

In the United Arab Emirates, banks have become more competitive in retaining their customers as a result of new regulations, while the rest are developing their individual strengths gained from their own customer experiences. The experiences…

     
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Krung Thai Bank: From government to private deposits

State enterprises form one of the largest customer segments of Krung Thai Bank. But this does not confine the bank, as it enters the nongovernment retail deposit market driven by a mix of competitive pricing and products, process innovation,…

     
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Interview: “Establishing a business with FDI is what we want to grow”

As the Philippines becomes an attractive foreign direct investment destination, the country is readying for high-value-added manufacturing. Metrobank president Fabian Dee says the bank intends to support this direction while sticking to…

     
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Indonesia: Bank Central Asia and Bank Mandiri—Spurring retail loans and exploring…

Formal financial institutions have connected only 22% of the Indonesian population. A huge potential for the financial sector still needs to be explored, and digitised lending, which combines retail banking with financial technology, should…

     
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Hong Kong banks: increasing retail operations under a tighter regulatory regime

Hong Kong’s economy remains sound but the Hong Kong Monetary Authority is tamping down property loans and issuance of long-term personal loans. With the stricter regulations, the challenge for Hong Kong banks is not asset quality but pricing.

     
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Maybank, Malaysia: In search of efficiency

In an atmosphere of intense competition, sputtering economy, and ambitious regional expansion, Maybank is banking on a strategy to improve efficiency across the organisation.