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Our researches and analysis on Retail Banking

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Hanfor’s Han: “Without the ability to manage your people, you can’t outrun your…

Xueyuan Han, chairman of Hanfor Holdings, shares how the company started its core businesses, the products and services it offers, and the role that financial technology plays in transforming the organisation.

     
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A look at Asia Pacific's 500 strongest banks in 2017

The Asian Banker annually releases its AB500 ranking and survey of Asia Pacific's strongest banks, an evaluation that is based on a belief that a strong bank demonstrates long-term profitability from its core businesses. Let us take a look…

     
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Tencent’s Lai: “We build new applications to cure the ‘pain points’ of users”

Jim Lai, head of Tencent Financial Technology Department, shares how the company became one of China’s top financial services providers and how a customer-centric internal culture resulted in effective and cost-efficient products.

     
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Asia Pacific banks remain unfazed by asset quality pressure

Retail asset quality pressure will persist in the Asia Pacific region, due to slower economic growth and worse employment situations. However, the downside risk to banks’ retail asset quality will remain manageable, as regulators and banks…

     
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Stronger balance sheets, weaker profits

Despite the strength of their balance sheets, Asia Pacific banks continue to face massive challenges in growing profits, a conundrum created by modern capital rules.

     
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An unrelenting lack of normality

The annual Asian Banker 500 largest banks ranking does not only measure and track the numerical changes in asset size but also the fundamental transformation of these institutions as they confront an unprecedented level of disruption on…

     
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CIMB tests acceptance of chatbots in Malaysia

Inspired by social media and messaging platforms, CIMB Bank launched a chat-based virtual assistant targeted to facilitate a conversation-based and personalised banking experience through an app.

     
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Are Thai banks prepared for the next phase in digital competition?

The last four years have been considered the worst for Thai banks in retail banking. Despite a meagre income and loan growth, banks have been working hard to improve operating efficiencies, re-balance portfolios, and build digital platforms…