--> --> --> --> --> --> -->

Our researches and analysis on Retail Banking

Profile Photo
The benefits and risks of shopping for robos

Robo-advisors claim to bring the world of wealth management to the masses – investment opportunities that were once only enjoyed exclusively by the wealthy. But with many robos advertising low fees, low barriers of entry, and a more personalised…

     
Profile Photo
CCB’s Yu: “Defining the new role of the branch for the young”

Yu Jingbo, executive vice president in charge of channel and operation management of China Construction Bank, talks about transforming the functions of bank branches in the future.

     
Profile Photo
How digitisation powers DBS to profitability

While much of the focus for quarterly results at DBS was on profits and non-performing loans, the impact of digitisation on expense reduction was striking and the bank’s plans for the next ten years pave the path towards even greater efficiency.

     
Profile Photo
Asia Pacific banks are leveraging on technology to remain competitive in a muted…

Most Asia Pacific markets have witnessed a slowdown in unsecured consumer loan growth, as regulations tighten and more alternative lending options are made available to borrowers. To stay relevant, banks are slowly digitising the business…

     
Profile Photo
Leveraging universal digital identity – How to get it right?

Michael Gorriz, group chief information officer at Standard Chartered Bank, talks about the necessity of having a universal digital identity (DI) and the role of financial institutions in collecting and protecting customer data.

     
Profile Photo
India's demonitisation calls for rapid innovation in the payments space

Anup Bagchi, executive director and head of retail at ICICI Bank, shares his insights on the digital transformation happening in India as the country transitions from a cash-heavy economy to a cashless one, and his bank’s response to the…

     
Profile Photo
Mobile banking seen to overtake internet banking

Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such as improving security and convenience of their applications and enhance the user experience…

     
Profile Photo
What does it take to build a successful mobile wallet – more than cool technology

Mobile payment apps have continued to proliferate in countries around the world, with Mercedes Pay soon likely to join the more familiar Apple Pay and Samsung Pay. Local apps in Asia, ranging from Paylah! in Singapore to Kakao in South…