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Our researches and analysis on Retail Banking

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Will artificial intelligence take over your banking job?

Pathik Gupta, an associate partner and regional head of wealth management for Asia Pacific at McLagan, discusses the future of jobs in the financial services industry.

     
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South Korean banks rely on fintech as they contest for dominance in digital…

The evolving landscape of South Korean retail banking is pushing banks to invest in financial technology to retain and attract customers, even as traditional brick and mortar branches give way to specialised branches.

     
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HDFC introduces a digital bank to support SMEs as the backbone of India’s economy

While there is a dearth in bank’s funding and financial options for small and medium enterprises globally, new players are intercepting with their digital capabilities to provide lending to the growing sector. Recognising this gap and the…

     
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Banks embrace digital innovation but find it hard to make substantial changes…

In the quest to create financial ecosystems, banks believe they can stay relevant to a customer’s financial needs.

     
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"UBank was introduced to clearly disrupt Australia's banking industry"

Jeremy Hubbard, head of digital and technology at UBank, believes that by championing a new perspective to savings, backed by a focused approach in personalisation and improved customer experience, UBank is on its way to becoming the most…

     
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Retail banking asset structure differs widely by country in Asia Pacific

Composition of retail banking assets among Asia Pacific countries shows that mature markets have a higher average share of mortgages in retail lending than emerging markets, while banks in emerging markets have expanded their mortgage lending…

     
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How a fintech outgrew banks in the mobile wallet market in Vietnam

MoMo grew into the largest mobile wallet provider in Vietnam by offering a better user experience and forging early partnerships with incumbent players.

     
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Data analytics drives retail banking

As data analytics becomes nearly ubiquitous in most parts of consumers’ digital lives, leading banks are providing digitised solutions that deliver the right offer at the right time, predict fraud so they can reduce risk, and boost cross-sell…