There is much to learn from Ajit Kanagasundram, former managing director, technology, Asia Pacific at Citibank, who built the bank's global card processing capability from Singapore. This four-part series will reveal his insights into the…

There is much to learn from Ajit Kanagasundram, former managing director, technology, Asia Pacific at Citibank, who built the bank's global card processing capability from Singapore. This four-part series will reveal his insights into the…

With an increased focus on customer engagement and omnichannel experience, Alibaba integrated its ”New Retail” strategy to blur the boundaries between offline and online shopping.

This year, SIBOS focused the industry's attention on the future of banking and the various technologies and new players paving the way for efficiency, transparency and better customer experience. As institutions relook at their business…

Vladislav Solodkiy, managing partner at Life.SREDA, a Singapore-based financial technology (fintech) venture capital firm, shares his thoughts on the establishment of fintech banks and its difference from traditional banks.

Xueyuan Han, chairman of Hanfor Holdings, shares how the company started its core businesses, the products and services it offers, and the role that financial technology plays in transforming the organisation.

New players and technologies continue to drive change in the transaction banking space in Asia Pacific, causing incumbent banks to focus more on improving customer experience and reviewing existing business models.

With the entry of financial technology disruptors, banks in Asia Pacific are putting greater focus on technology and operational excellence to enhance customer service and the overall transaction banking experience.