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Our researches and analysis on Technology & Operations

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CCB’s Yu: “Defining the new role of the branch for the young”

Yu Jingbo, executive vice president in charge of channel and operation management of China Construction Bank, talks about transforming the functions of bank branches in the future.

     
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How digitisation powers DBS to profitability

While much of the focus for quarterly results at DBS was on profits and non-performing loans, the impact of digitisation on expense reduction was striking and the bank’s plans for the next ten years pave the path towards even greater efficiency.

     
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Asia Pacific banks are leveraging on technology to remain competitive in a muted…

Most Asia Pacific markets have witnessed a slowdown in unsecured consumer loan growth, as regulations tighten and more alternative lending options are made available to borrowers. To stay relevant, banks are slowly digitising the business…

     
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Leveraging universal digital identity – How to get it right?

Michael Gorriz, group chief information officer at Standard Chartered Bank, talks about the necessity of having a universal digital identity (DI) and the role of financial institutions in collecting and protecting customer data.

     
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CIMB's Gupta: "Getting the culture right is a big step in regionalising your…

Samir Gupta, chief executive officer, group consumer banking at CIMB, talks about the key building blocks of success in the digital age and how to build a sustainable regional business

     
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Data reusability: The next step in the evolution of analytics

Data reusability will lessen the response time to emerging opportunities and risks, allowing organisations to remain competitive in the digital economies of the future.

     
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India's demonitisation calls for rapid innovation in the payments space

Anup Bagchi, executive director and head of retail at ICICI Bank, shares his insights on the digital transformation happening in India as the country transitions from a cash-heavy economy to a cashless one, and his bank’s response to the…

     
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Strengthening Bahrain’s financial system through fintech

Khalid Al Rumaihi, chief executive of the Bahrain Economic Development Board, believes that learning from more advanced foreign influences will help Bahrain fast track innovation while securing a sound financial system in the country.