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Our researches and analysis on Technology & Operations

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Mobile banking seen to overtake internet banking

Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such as improving security and convenience of their applications and enhance the user experience…

     
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What does it take to build a successful mobile wallet – more than cool technology

Mobile payment apps have continued to proliferate in countries around the world, with Mercedes Pay soon likely to join the more familiar Apple Pay and Samsung Pay. Local apps in Asia, ranging from Paylah! in Singapore to Kakao in South…

     
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Will artificial intelligence take over your banking job?

Pathik Gupta, an associate partner and regional head of wealth management for Asia Pacific at McLagan, discusses the future of jobs in the financial services industry.

     
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South Korean banks rely on fintech as they contest for dominance in digital…

The evolving landscape of South Korean retail banking is pushing banks to invest in financial technology to retain and attract customers, even as traditional brick and mortar branches give way to specialised branches.

     
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Banks embrace digital innovation but find it hard to make substantial changes…

In the quest to create financial ecosystems, banks believe they can stay relevant to a customer’s financial needs.

     
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The enterprise value of data and digital transformation

Data is a strategic asset that allows companies to acquire or maintain a competitive edge in the knowledge economy. To unlock the hidden value of data, firms should treat data as an integral part of their supply chain, because it impacts…

     
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Join the data revolution

Michael Gorriz, group chief information officer of Standard Chartered, discusses the implication of data revolution for banks and how big data can become a very powerful tool in this changing times.

     
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"UBank was introduced to clearly disrupt Australia's banking industry"

Jeremy Hubbard, head of digital and technology at UBank, believes that by championing a new perspective to savings, backed by a focused approach in personalisation and improved customer experience, UBank is on its way to becoming the most…