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Our researches and analysis on Research Note

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The rise of APIs in retail banking

Financial institutions are starting to use APIs to create important linkages between their products and services and their customers and important third party value providers. Early movers to stand to gain mindshare of both customers and…

     
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P2P lending: Collaboration will be the key to success

Fintech, the latest buzzword in the peer-to-peer lending sector, has carved a niche for itself in a short span of time. As banks tighten their seat belts for the new-age disruption, they are showing strong affinity towards collaboration…

     
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New competitors are catalysts for growth in mobile payments

Mobile payments are expected to surge in the next few years, driven by technology and analytics. However, banks are facing tough challenges from non-bank competitors offering more attractive services.

     
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DBS – Preparing for a digital future

DBS Group’s retail and wealth business has been accelerating income generation since 2013. However, the bank continues to face an uphill struggle with some of its overseas retail markets.

     
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Robo-advisors poised to take off

Customised financial advice had, for many years, been available almost exclusively to private banking clients or to the mass affluent. However, robo-advisors are offering the same advice to many more consumers. Customers in Asia, from the…

     
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Credit card payment loses ground in more markets

Credit card issuance and usage wane as digital and mobile payments increase in popularity.

     
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Digital transformation powers profitability in branch banking

While many financial institutions in emerging markets are trying to strike the right balance between their physical footprints and digital presence, leading banks in mature markets are proving that digital transformation can boost profitability…

     
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Vietnam’s retail banking is playing a risky game

Economies of scale, profitability, and developing a comprehensive service proposition remain major challenges in Vietnam's growing retail banking industry. A long-term sustainable future will depend on how banks execute a right risk-reward…