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Tan Kong Khoon guided transformation of HLFG into a leader of digital and sustainable finance in Malaysia

Tan Kong Khoon was awarded Best CEO while Hong Leong Financial Group (HLFG) was recognised as Best Managed Bank in Malaysia for steering the bank’s digital transformation and for preparing the group for the transition to a green and sustainable future.

July 29, 2022 | Genivi Factao

The Leadership Achievement Award for Best CEO is conferred every three years to ensure that heads of banks in each country can be reviewed over a meaningful period of time. Bank CEOs are assessed based on a rigorous and transparent set of evaluation criteria and the winner is selected by an international council of advisors from among a shortlist of peers in each country.

The council of advisors for The Asian Banker Leadership Achievement programme lauded the outstanding leadership of HLFG’s president and CEO, Tan Kong Khoon in digitalising the bank, strengthening its financial condition, and moving towards environment, social and governance (ESG) investing.

Under Khoon’s leadership, HLFG was adjudged Best Managed Bank in Malaysia. HLFG has made “digital at the core” a key strategic driver across all operating businesses. Hong Leong Bank (HLB) introduced a new generation of digital offerings that were designed and calibrated to meet customers’ needs for seamless and frictionless digital banking experience.

He took advantage of the use of technology and as a result, more than 90% of all banking transactions are conducted over digital channels and 67% of the mobile banking customers are active users. Business customers have shifted to internet banking and the bank saw extensive growth in monthly transactions of its upgraded HLB Connect Mobile App and HLB Connect website.

The bank’s digital transformation that was put in place enabled business resiliency and growth even under the most extreme situations. Khoon led the group’s mortgage market share to reach more than 10% and credit card and auto loan market share of 8%. The group grew its small and medium-sized enterprise (SME) community banking portfolio by more than 20%, amid the pandemic.

Despite the challenges, HKFG sustained its growth trajectory with all key capital, liquidity and credit metrics remaining sound. HLFG Group‘s net p...

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Tan Kong Khoon guided transformation of HLFG into a leader of digital and sustainable finance in Malaysia

Tan Kong Khoon was awarded Best CEO while Hong Leong Financial Group (HLFG) was recognised as Best Managed Bank in Malaysia for steering the bank’s digital transformation and for preparing the group for the transition to a green and sustainable future.

July 29, 2022 | Genivi Factao

The Leadership Achievement Award for Best CEO is conferred every three years to ensure that heads of banks in each country can be reviewed over a meaningful period of time. Bank CEOs are assessed based on a rigorous and transparent set of evaluation criteria and the winner is selected by an international council of advisors from among a shortlist of peers in each country.

The council of advisors for The Asian Banker Leadership Achievement programme lauded the outstanding leadership of HLFG’s president and CEO, Tan Kong Khoon in digitalising the bank, strengthening its financial condition, and moving towards environment, social and governance (ESG) investing.

Under Khoon’s leadership, HLFG was adjudged Best Managed Bank in Malaysia. HLFG has made “digital at the core” a key strategic driver across all operating businesses. Hong Leong Bank (HLB) introduced a new generation of digital offerings that were designed and calibrated to meet customers’ needs for seamless and frictionless digital banking experience.

He took advantage of the use of technology and as a result, more than 90% of all banking transactions are conducted over digital channels and 67% of the mobile banking customers are active users. Business customers have shifted to internet banking and the bank saw extensive growth in monthly transactions of its upgraded HLB Connect Mobile App and HLB Connect website.

The bank’s digital transformation that was put in place enabled business resiliency and growth even under the most extreme situations. Khoon led the group’s mortgage market share to reach more than 10% and credit card and auto loan market share of 8%. The group grew its small and medium-sized enterprise (SME) community banking portfolio by more than 20%, amid the pandemic.

Despite the challenges, HKFG sustained its growth trajectory with all key capital, liquidity and credit metrics remaining sound. HLFG Group‘s net p...

Please login to read the complete article. If you already have an account, you can login now or subscribe/register.

Categories:

Transaction Banking

Keywords:


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