Articles and opinions by Janine Marie Crisanto

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Indonesia e-wallet transaction to reach $18.5 billion in 2021 amid fierce competition

As the number of e-wallet players in Indonesia surges amid the vast market opportunities, bigger players have begun extending the competition beyond payments

     
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Bank of Ayudhya partners Security Bank to tap Philippine consumer finance market

Thailand’s Bank of Ayudhya (Krungsri) is set to join Security Bank to infuse $62 million in fresh capital for the expansion of its consumer finance subsidiary, SB Finance.

     
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StanChart Kenya is Most Recommended Retail Bank in Africa; Nedbank, Capitec…

Customers decide which banks in the Africa region stood out from the rest and were most helpful during COVID-19 following the result of the BankQuality Consumer Survey and Rankings for 2020

     
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SCB’s new payment hub boosts processing capacity and business growth

Siam Commercial Bank and IT partner FIS implemented a future-proof payment hub to increase processing capacity and shorten product development cycle. The initiative is in accordance with the National E-Payment Roadmap driven by Thailand’s…

     
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Banque Saudi Fransi, Commercial International Bank and Emirates NBD lead consumer…

The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their engagement, experience and satisfaction with their main retail banks.

     
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Alibaba’s Singles Day breaks record within minutes of launch

Alibaba achieved another record-breaking sales of RMB498.2 billion ($74.1 billion) in total gross merchandise volume for its 11-day shopping festival this year

     
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China Merchants Bank is best retail bank amid strong competition from UAE, India…

New performance benchmarks shaped by COVID-19 and digital transformation reshuffle best retail banks ranking in 2020

     
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Shopee scales its digital-first business as online shopping becomes the new…

The growth of e-commerce during the COVID-19 pandemic presented an opportunity for Shopee to expand its services and drive the digital economy in Southeast Asia.