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Articles and opinions by Chris Kapfer. Click here for profile.
Wilson Chen, ZA Bank’s director of business in the Greater Bay Area, discusses the bank's success, fueled by its customer-centric approach, competitive rates, and cross-border financial services expansion plans.
The banking industry is using AI and data strategies to meet customer preferences focusing on digital culture, secure operations, and partnerships to overcome challenges and cultivate customer-centricity
BDO Trust and Investments Group head Rafael Ayuste Jr discussed the investment bank’s efforts to increase its retail investor base, and the growth of its personal equity and retirement account
Citi’s choice of UnionBank to take over its assets in the Philippines was based on the latter’s first-mover footprint in digitalisation, ability to integrate at speed, soft skills in organisational culture, and its approach to assimilating…
In this RadioFinance session, industry experts discussed trends and technologies enabling the next level of customer experience
Indonesians voted BCA as the Most Recommended Retail Bank, followed by blu as the Best Digital-only Bank and Dana as the Most Recommended Platform in the 2023 BankQuality™ Consumer Survey
Hong Kong has started to regain its position as Asia’s wealth management hub despite the devastating economic impact of the COVID-19 pandemic and a fall in assets under management
The Dubai International Financial Centre, home to 330 asset and wealth companies and 55,000 wealthy individuals, aims to develop Dubai as a centre for global wealth with its Family Wealth Centre