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Press Release
Published January 08, 2018
View complete press releases list

Grab appoints new MD for GrabPay in Singapore, Malaysia and Philippines

Date: January 08, 2018
Categories: Payments, retail, technology
Keywords: Grab, Grabpay, payments


GRAB, announced it has appointed Ooi Huey Tyng as managing director, GrabPay Singapore, Malaysia, and Philippines. Based in Singapore, Huey Tyng brings on board more than 25 years of experience in senior positions at global banks and leading payments providers.

Huey Tyng joins Grab from Visa, where she was the country manager for Singapore and Brunei. During her time, Huey Tyng drove the company’s innovation and digital roadmap as well as the strategic engagement of regional banks headquartered in Singapore. Prior to that, Huey Tyng held leadership roles at DBS, UOB, and Citi among others, where she was responsible for managing retail cards businesses, co-branding and rewards partnerships, as well as engagement with merchants. Huey Tyng also served as a representative to the MAS Payments Council and the Committee on the Future Economy (CFE).

“Huey Tyng brings deep leadership expertise from some of the region’s premier banks and payments providers. Her experience with our current and potential payments partners will be invaluable as GrabPay moves into its next phase of growth. Millions of people in Singapore, Malaysia and the Philippines are still heavily dependent on cash. Huey Tyng’s skills in forging business partnerships across each country will enable us to bring more merchants and consumers into the cashless future faster,” said Jason Thompson, managing director, GrabPay Southeast Asia.

“It’s an exciting moment to join Grab,” says Huey Tyng. “There are unique opportunities and challenges in the payment space for each country in SEA. For instance, in Malaysia, cash handling and services still cost the Malaysian economy RM1.8 billion a year. None of which benefits Malaysian merchants or consumers.” She notes that GrabPay can complement the work of its partners and offer millions of consumers in Singapore, Malaysia, and the Philippines the opportunity to go cashless.

To close out 2017, GrabPay onboarded a total of 1,000 merchants in Singapore, reaching its target a mere two months after launching its in-store and in-restaurant payments service. For 2018, the payments platform will continue to focus on Singapore’s more than 20,000 local, cash-based merchants who will see the most immediate benefits from adopting cashless.

In Malaysia, GrabPay was granted an e-money licence by Bank Negara Malaysia, Malaysia’s central monetary authority. As a result, consumers in Malaysia will be able to pay with Grab in restaurants, shops and online, starting in the first half of 2018.

Grab also moved beyond transport in the Philippines to launch its peer-to-peer (P2P) fund transfer feature at the end of December. In the cash-heavy Philippines, this feature enables Grab consumers to send GrabPay credits to one another in an instantaneous, simple and secure way.

As Grab plans to expand all payments services across SEA in 2018, these milestones continue to mark Grab’s transformation from the region’s largest on-demand transportation platform to the region’s top consumer internet platform where it facilitates more than 3.5 million transactions daily.

To support the growth of the GrabPay platform, Grab also made a number of key announcements in 2017:

  • The appointment of Jason Thompson, a former managing director for EMEA and Asia at Euronet, to lead GrabPay as managing director, GrabPay Southeast Asia.
  • The acquisition of Kudo, one of Indonesia’s leading O2O (online to offline) ecommerce platforms, followed by a partnership with leading payments services PayTren to form Indonesia’s largest network of more than 3 million micro-entrepreneurs
  • The appointment of Vikas Agrawal as CTO of GrabPay and Ongki Kurniawan as managing director of GrabPay Indonesia.
  • Launch of a revamped GrabRewards platform, one of SEA’s largest loyalty programmes with more than 160 Rewards partners

Re-disseminated by The Asian Banker from Digital News Asia