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We recently updated the following

Data, Research,  Reports, Discussion Slides, Proceedings, Interviews and Opinions

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Emirates NBD leverages on virtual assistant for phone banking optimisation
Date: Nov 15, 2018   |   Author: Chris Kapfer and Neeti Aggarwal | Case Study
While steering the calls, Eva reduced incorrect routing by 73% and has also resulted in overall 50% reduction in the time taken to digitally serve a customer as compared to IVR.
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Winds of change: The case for new digital currency
Date: Nov 14, 2018   |   Author: Christine Lagarde | Speech
Christine Lagarde, managing director of the International Monetary Fund, spoke at the Singapore Fintech Festival 2018 on 14 November and made the case for a new central bank-backed digital currency for financial inclusion, security and consumer protection
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Connecting global capital with enterprises
Date: Nov 14, 2018   |   Author: Peter Ong | Speech
Peter Ong, Chairman of Enterprise Singapore and Board member of Monetary Authority of Singapore spoke about ASEAN growth and enterprises during his speech at the Global Investor Summit during the Singapore Fintech Festival 2018, 13 November at Singapore Expo.
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The future of fintech: Innovation, inclusion, inspiration
Date: Nov 12, 2018   |   Author: Ravi Menon | Speech
Ravi Menon, managing director of Monetary Authority of Singapore, spoke at the Singapore Fintech Festival on 12 November 2018, at the Singapore Expo about how fintech can be a tool for creating a more inclusive and empathetic society.
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Robo-advisory in Singapore: Bringing new and mature investors on board
Date: Nov 08, 2018   |   Author: Bhaskar Prabhakara | Opinion
As robo-advisory finds wide appeal among both new and mature investors in Singapore, financial institutions are opening up to robotic solutions