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The Financial Technology Working Group Sunday, 26 May 2024
The Bank Technology Benchmarking and Diagnostics Service

The documents listed below contain our constantly evolving methodology in assessing the changing dynamics of technology used in the banking industry. We use this manual for training our own staff as well as clients to understand the dynamics of the industry and the players.  We also show the indicators we use to assess who is winning and who is losing, create benchmarks. We also assess best practices identified by interviewing a wide range of players.

By consolidating our entire understanding of the industry into one document, we are able to build on our assessments in a structured manner.

Access is only to paying subscribers of this programme.

We are assessing the following areas of technology, including implementation processes and technology delivery models.

Implementation Processes
Core Banking technology
Loan fulfilment technology
Multi-channel technology
Branch automation technology
Self-service banking technology
CRM technology
Data & analytics technology
Retail payment technology
Corporate payment technology
Financial supply chain technology
Mobile banking technology
Treasury management technology
Security and risk technology
HR system technology
Smart Branch
ATM (or Kiosk)
Mobile Social Media Engagement
Mobile Security
Governance Risk and Compliance
Technology Delivery Models 
Cloud based programmes
ASP-based Programmes
IT consulting