PermataBank melds the highs of digital banking with a human touch, retooling both technology and design to delight customers across touchpoints
June 02, 2023 | Foo Boon PingPermataBank, one of the more prominent commercial banks in Indonesia, underwent a branch distribution modernisation initiative after its acquisition by Bangkok Bank in late 2020. The objective was to blend relationship banking and advisory services with advanced digital technologies, catering to the growing demand for digital banking while still meeting the customer preference for human interaction.
The revamping of 20 key branches across the ba...
Categories: Keywords:
PermataBank melds the highs of digital banking with a human touch, retooling both technology and design to delight customers across touchpoints
June 02, 2023 | Foo Boon PingPermataBank, one of the more prominent commercial banks in Indonesia, underwent a branch distribution modernisation initiative after its acquisition by Bangkok Bank in late 2020. The objective was to blend relationship banking and advisory services with advanced digital technologies, catering to the growing demand for digital banking while still meeting the customer preference for human interaction.
The revamping of 20 key branches across the ba...
Categories: Keywords:
