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AI will replace robos to create new forms of customer value around advisory
Catherine Flax, chief executive officer of Pefin (US), a financial advisory firm that has built an enterprise wide artificial intelligence (AI) platform in the last six years, discusses the future of wealth advisory and why AI will beat robos and experienced relationship managers, without replacing the latter.
How financial brands can leverage the rise of the platform economy
The emergence of the so-called “platform economy” has brought a new trend to the financial services industry. Vipin Kalra, chief executive officer of BankBazaar International, discusses how financial brands can leverage the move to platforms to further market their products and strengthen their brands.
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