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We recently updated the following

Data, Research,  Reports, Discussion Slides, Proceedings, Interviews and Opinions

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Rethink the customer to build the bank of the future
Date: Sep 25, 2017   |   Author: Foo Boon Ping | Proceedings Report
This year’s annual leadership dialogue was held in conjunction with the inaugural The Future of Finance Summit to discuss how new business models and technology are disrupting and transforming the industry.
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CBA’s Rajasingham: “IoT and AI will create self-sustaining market places with autonomous robotic agents as our clients”
Date: Sep 20, 2017   |   Author: Christian Kapfer | Interviews
Dilan Rajasingham, head of emerging technology at Commonwealth Bank of Australia, discusses the bank's venture into the internet of things (IoT) and its consequences for the financial services industry.
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Peer-to-peer in Southeast Asia: Must disruptors turn to collaborators?
Date: Sep 18, 2017   |   Author: Janine Marie Crisanto | Proceedings Report
The advent of internet and the advancement of technology are paving the way for new players to enter the market and fill the gaps in financial services.
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SCB's Huen: "We still have room to get a more meaningful market share than what we have today"
Date: Sep 11, 2017   |   Author: Foo Boon Ping | Interviews
Mary Huen, Standard Chartered Bank’s chief executive officer for Hong Kong, discusses the bank's transformation journey and how it is rebuilding its domestic and regional business.
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Chatbots must become "smarter" for banks
Date: Sep 07, 2017   |   Author: Richard Hartung | Research Note
Banks are looking at "smarter" chatbots to deliver better customer experience, while also bringing down expenses and improving efficiency.